Effective Date: July 1st, 2024

At HomeOne, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any other way. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information We may collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Any other information you choose to provide

b. Non-Personal Information We may also collect non-personal information about your interaction with our website and services, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Referring and exit pages
  • Clickstream data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process transactions and send you related information, such as purchase confirmations and invoices
  • To respond to your comments, questions, and requests and provide customer service
  • To send you technical notices, updates, security alerts, and support and administrative messages
  • To communicate with you about products, services, offers, promotions, and events offered by HomeOne and others, and provide news and information we think will be of interest to you
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To personalize and improve the services and provide advertisements, content, or features that match user profiles or interests
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of HomeOne and others

3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by public authorities, including to meet national security or law enforcement requirements.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may share your information with your consent or at your direction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Choices

a. Access and Update Your Information You may review, update, or delete your personal information by contacting us directly at [insert contact information].

b. Opt-Out of Marketing Communications You may opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by HomeOne. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services before providing any information to them.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the effective date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@homeone.ca

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.